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If your diagnosis indicates a problem that requires
assistance from Veicon, please contact Veicon:
o
Via email all hours (preferred
method) -
Email Support
o
Via phone during business
hours: 888-935-3339 toll free
o
For Hardware Issues, Click
here for RMA Procedures.
Veicon Support Hours and Holiday Schedule:
Standard
Service Level Agreement
Monday
- Friday 7am - 6pm Pacific time (except holidays)
Veicon
Support is Closed on these days:
New
Years Eve - Starting at 12pm Pacific time
New Years day
Memorial Day
Independence
Day (4th of July)
Labor Day
Thanksgiving Day (Thursday - Sunday)
Christmas Eve - Starting at 12pm Pacific time
Christmas Day
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